FloPlan API - Contact Support

If you're looking to request access to the FloPlan API please see the Obtaining Access documentation.

Otherwise, the email addresses below can be used to get in touch with someone at FBS.

FloPlan API Technical Support

E-mail Address: api-support@floplan.io

Please provide the following information in your initial support request to this address to help expedite a response:

  • The URL of the FloPlan API server that you are accessing or recommended: request/response logs containing the full URL, parameters, and headers as well as the response you received from the FloPlan API server
  • The name of your company.
  • Which MLS you are working with.
  • Any error messages you are encountering or a brief description of the problem.

FloPlan API Approvals (after MLS has signed agreement)

E-mail Address: api@floplan.io

Please provide the following information in your initial support request to this address to help expedite a response:

  • The name of your company.
  • Which MLS you are working with.
  • The email address of the MLS staff member you had corresponded with
  • If applicable: the date/time that the MLS staff member confirmed they passed the paperwork on to FBS

FloPlan API Approvals (awaiting MLS approval)

Please contact the MLS directly regarding status updates if MLS approval has not yet been obtained.